Prism Jamaica Staff Retreat

Prism Jamaica senior staff recently met at the hotel in Kingston to review the company's recent achievements and upcoming plans. Jamaica companies include Streamline, Stronghold and the new Prim company loyalty Spectrum. The meeting was chaired by director Edward Ince. 

Expanded Loyalty Operations Management in Trinidad

Prism’s loyalty arm recently announced a number of new initiatives to support its client base in the region.

Ms. Cheryl-Ann Chandler joins on Sept 5^th as loyalty operations manager in Trinidad.  Ms. Chandler is based at Prism’s Fernandez location on Eastern Main Rd.  Ms Chandler reports to the regional loyalty operations manager Rudolph Walkes who is based in Barbados. Ms. Chandler will provide depth to the existing loyalty operations in Trinidad.

Mr.Walkes also outlined the expansion of Prism’s Spanish speaking call centre for a loyalty client in Belize where English and Spanish is required.

Prism provides bi-lingual turn-key loyalty management solutions for clients in the Caribbean and Central America including Magna, Caribbean-Airlines and Air Jamaica.

For more information contact info@prismco.com.

Prism & NCDS Sign co-location agreement

National Commercial Data Services (NCDS – www.ncds.com), the leading data services company in Anguilla and Prism via its records and data storage company Stronghold have signed an agreement whereby all data from NCDS will be automatically stored offsite at the Prism backup facility in Barbados.  This is part of a reciprocal arrangement between the two companies.

John Rickards, Managing Director of NCDS, stated that an off island recovery facility was an important consideration in this part of the world which is impacted by severe hurricanes during the summer months. Any key organisation must have an off island solution.  We can recreate our environment in Barbados in the event of a catastrophe that renders our Anguilla location inoperable.

NCDS manages computer facilities for National Bank of Anguilla (NBA) and CCB Anguilla Ltd and a number of other large corporations in the northern Leeward islands. Pictured below are NCDS and Stronghold staff performing routine testing in Barbados during a recent visit.

Prism’s subsidiary Stronghold (www.strongholdsolutions.com) offers colocation, data storage, hosting, test site and tape storage solutions  in Barbados and plans to expand it via its hubs in Trinidad and Jamaica in the coming year. Left is Stronghold's Barbados facility.

For more information contact info@prismco.com

Conferences in September

Representatives from Prism will be attending the Caribbean Postal Union (CPU – www.cpuslu.org) in Curacao (Sept 5^th to 9^th) and the annual mail and print mecca “Graph Expo “ in Chicago from Sept 14^th to 16^th.

The CPU forum gives mail solutions company OSCA (www.outputsolutionsca.com) the opportunity to meet with the postal heads from the Caribbean in one location. OSCA will be sponsoring a lunch during the event and will be updating the group on the rollout of the digital franking meter network.   

Graph Expo (www.graphexpo.com)  is one of the top mail and print shows held each year in Chicago. Prism’s strategic partner Neopost will be showing its solutions with a booth.  OSCA will be hosting visits from partners across the Caribbean, Central America and Mexico region.   OSCA will be issuing a short presentation on key issues raised at the conference during the latter part of September – look out for the notice.

OSCA’s Richard George (rgeorge@outputsolutionsca.com) will be attending both events.

For more information contact info@prismco.com

Stronghold joins PSOJ

Stronghold Data Solutions (a subsidiary of Prism Services) confirmed it membership with the Private Sector Organization of Jamaica (PSOJ).

Commenting on this news;Stronghold account manager Courtney Barrett indicated it was important for Stronghold to be part of the PSOJ to contribute to the development and awareness of records management in the private sector in Jamaica.  We are a leader in our field and can lead this arm for the PSOJ indicated Barrett.

Stronghold Data Solutions is a regional records management that offers a full range of records management solutions including physical storage of documents, conversion to digital (scanning and indexing), destruction and image hosting. Stronghold operates from its offices in Kingston in addition to its other regional hubs.

Stronghold Data Solutions is a member of the Prism Services group, a regional business-business outsourcing company with its Head Office based in Barbados and other subsidiaries located in six (5) other Caribbean territories – Trinidad, Jamaica, St. Vincent, Grenada, St. Lucia and Antigua. Regionally Prism Services employs over 200 team members.

Stronghold is also a member of PRISM (Professional Records and Information Services Management) International and an Industry member of ARMA (Association of Records Managers and Administrators).

For more information

www.strongholdsolutions.com

www.prismco.com

Neopost Training in Barbados

 A training workshop was held at Prism’s office in the Belle from 20 to 26 July 2011.  The trainer for this workshop was Mr Hamid Rafik from Neopost France.  Alvin Jones, Kim Ellis, Ricky Forde and Aronda Morris attended the training and were trained in the use of Neopost’s Diamond Server, Maple (Oracle) Forms, Modem Handler and Nagios Monitoring Applications. 

Training was also received in the basic user operation of a Neopost IJ110 franking machine.The training was designed to enable the Prism technical team to effectively operate/administer the relevant modules of the OSCA application/network for all the territories involved. 

Aronda commented………. “Very informative training session on franking machines which I have now seen for the first time in operation. Training also included an administering and technical session with The Maple web interface application which would allow post offices across six territories Jamaica, Trinidad, Barbados, Costa Rica, Mexico and Bahamas to connect to our offices here at Prism Barbados and perform any “top ups” they may require for their franking machines”

Neopost UK Launches its DS-200 High Production Folder Inserter

Neopost Limited, Europe's leading supplier of mailroom solutions, announced today the launch of its DS-200 flexible, high volume folder inserter.

DS-200 letter inserting machine is able to handle a wide range of applications such as coated and glossy booklets or CDs, inserting them into regular envelopes ranging from C5 to C6 to C4 in landscape format. This flexibility allows users to automate jobs which are hand inserted by many organisations today, providing increased productivity with greater security and integrity.

The Neopost range of products are sold exclusively via Output Solutions of Central America Ltd; (OSCA www.outputsolutionsca.com ) a prism subsidiary; through dealers in the various markets.

The versatile DS-200 letter inserting machine is able to handle a wide range of applications such as coated and glossy booklets or CDs, inserting them into regular envelopes ranging from C5 to C6 to C4 in landscape format. This flexibility allows users to automate jobs which are hand inserted by many organisations today, providing increased productivity with greater security and integrity.

The DS-200 letter folding machine can read any type of barcode giving full content control and security. It allows you to select inserts based on customer profiles.

This highly versatile envelope inserter can process up to 4800 envelopes per hour with up to 50 pages per envelope. Its high loading capacity is a perfect match for its high speed, which reduces downtime and maximises productivity.

With a graphical touch screen and intuitive display, the DS-200 letter folding machine is easy to use. Jobs can be easily selected and ensures new jobs are easily set up, increasing operating uptime.

Its modular design gives peace of mind when purchasing a system, knowing that your future needs and job requirements can be fulfilled. Simply add the right module at the right time – as your company grows, or your needs change.

The DS-200 folder inserter can be integrated with Neopost's Bulk Mailer address management software to access the best possible mail discounts.

To find out more about the versatility and productivity of Neopost's DS-200 folder inserter visit www.neopost.co.uk/folding-inserting/ds-200-mail-inserter.

For more information contact rgeorge@outputsolutionsca.com