Tuesday 20 September 2011

Prism Jamaica Staff Retreat

Prism Jamaica senior staff recently met at the hotel in Kingston to review the company's recent achievements and upcoming plans. Jamaica companies include Streamline, Stronghold and the new Prim company loyalty Spectrum. The meeting was chaired by director Edward Ince. 



Saturday 3 September 2011

Expanded Loyalty Operations Management in Trinidad

Prism’s loyalty arm recently announced a number of new initiatives to support its client base in the region.

Ms. Cheryl-Ann Chandler joins on Sept 5th as loyalty operations manager in Trinidad.  Ms. Chandler is based at Prism’s Fernandez location on Eastern Main Rd.  Ms Chandler reports to the regional loyalty operations manager Rudolph Walkes who is based in Barbados. Ms. Chandler will provide depth to the existing loyalty operations in Trinidad.

Mr.Walkes also outlined the expansion of Prism’s Spanish speaking call centre for a loyalty client in Belize where English and Spanish is required.

Prism provides bi-lingual turn-key loyalty management solutions for clients in the Caribbean and Central America including Magna, Caribbean-Airlines and Air Jamaica.

For more information contact info@prismco.com.

Prism & NCDS Sign co-location agreement

National Commercial Data Services (NCDS – www.ncds.com), the leading data services company in Anguilla and Prism via its records and data storage company Stronghold have signed an agreement whereby all data from NCDS will be automatically stored offsite at the Prism backup facility in Barbados.  This is part of a reciprocal arrangement between the two companies.

John Rickards, Managing Director of NCDS, stated that an off island recovery facility was an important consideration in this part of the world which is impacted by severe hurricanes during the summer months. Any key organisation must have an off island solution.  We can recreate our environment in Barbados in the event of a catastrophe that renders our Anguilla location inoperable.
NCDS manages computer facilities for National Bank of Anguilla (NBA) and CCB Anguilla Ltd and a number of other large corporations in the northern Leeward islands. Pictured below are NCDS and Stronghold staff performing routine testing in Barbados during a recent visit.

Prism’s subsidiary Stronghold (www.strongholdsolutions.com) offers colocation, data storage, hosting, test site and tape storage solutions  in Barbados and plans to expand it via its hubs in Trinidad and Jamaica in the coming year. Left is Stronghold's Barbados facility.


For more information contact info@prismco.com

Conferences in September

Representatives from Prism will be attending the Caribbean Postal Union (CPU – www.cpuslu.org) in Curacao (Sept 5th to 9th) and the annual mail and print mecca “Graph Expo “ in Chicago from Sept 14th to 16th.
The CPU forum gives mail solutions company OSCA (www.outputsolutionsca.com) the opportunity to meet with the postal heads from the Caribbean in one location. OSCA will be sponsoring a lunch during the event and will be updating the group on the rollout of the digital franking meter network.   
Graph Expo (www.graphexpo.com)  is one of the top mail and print shows held each year in Chicago. Prism’s strategic partner Neopost will be showing its solutions with a booth.  OSCA will be hosting visits from partners across the Caribbean, Central America and Mexico region.   OSCA will be issuing a short presentation on key issues raised at the conference during the latter part of September – look out for the notice.
OSCA’s Richard George (rgeorge@outputsolutionsca.com) will be attending both events.
For more information contact info@prismco.com